Frequently Asked Questions
Booking essential – There are a limited number of spaces available at this event, to secure your ticket please book now using the buttons above. The event may sell out and we cannot guarantee there will be tickets available on the day.
Drop in – Please feel free to drop by between the times stated above. Tickets will not be available in advance, please pay on the day.
Age suitability – We will suggest an age range for each event based on our experience and the level of participation that is involved. However, if you would like to bring a child younger than suggested to participate we welcome you to purchase a ticket with the knowledge that they may need their grown up to offer additional support.
Siblings – Older and younger siblings are always welcome. If a sister or brother would like to take part as well, please purchase a ticket for both/all children. Infants that are not taking part do not need a ticket and are welcome to spectate and cheer their sibling on from the sideline.
Family Access Information – The museum is fully accessible by lift – perfect for pushchairs transporting sleepy heads. Baby change facilities and toilets are available on all floors of the museum. There is plenty of space to park pushchairs and adventure by foot.
Café – We can’t allow food and drink in our galleries, but our plant-based café offers babychinos and the all-important coffee fix. We are a breastfeeding friendly space, can offer Tommy Tippee bottle warming flasks, and have plenty of highchairs and space for pushchairs. Most importantly the friendly team at Toms Diner can adapt the menu to create small portions for little appetites that suit all our mini visitors and their favourite dishes. More café info.